19th May 2022 by Travis Mitchell
Ep. 43 Are Your Garage Customers Leaving You Reviews?
Episode 43: Are you asking customers to leave you a review? Facebook, Google...it's all about recommendations for new customers.
A customer visits your garage and has a great experience, but you never followed up with them after they drive away happy. Let's change this! It's vital to ask them to leave a 5-star review on Google/Facebook. Every new customer will do their research on a business, whether this is a restaurant or a car garage... they will be looking for positive reviews and experiences. MOT Manager has made it easy to text the customer a couple of days after they visited to encourage them to leave a new review. This will massively help boost your map placement on Google and in theory display higher in the search results.
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