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10th Nov 2022 by Travis Mitchell
Episode 68: How many small 15-minute jobs would you carry out across 12 months? These are the type of motorists you may never hear from again due to the fact they turned up at the garage without an appointment.
A puncture repair is a great example. A motorist will usually turn up at a garage without an appointment due to the nature of the incident. It happened instantly and your garage is the closest to wear the tyre went flat. The good news is the tyre is repairable and you send them on their way. Now, by taking these extra steps in MOT Manager you can make sure this customer is hearing from you. Firstly, send them an automated handy MOT text reminder, followed by MOT & Service reminder, then you find out on the second visit they require a cambelt is roughly 6 months. Send a bespoke reminder to this new customer recommending them to come in before it turns into a larger repair bill or worse.
Save time. It's so simple. Get started today.