1st Feb 2023 by Travis Mitchell
Ep.79 Over 90% Customer Retention with MOT Manager Software
Episode 79: Checking conversation rates in MOT Manager couldn't be any simpler and with over 90% retention rates, it's worth a look.
Chris wants to show you how many customers come back to you year after year. Let's dive into to one of our garage's accounts to browse the outgoing MOT text reminder log. We've recently updated the system to show booking conversation rates. In real-time, you can see if a customer has received the MOT or Service reminder BUT most importantly has booked in off the back of it. With a whopping 90%+ retention rate on this particular account, it's moments like this that we aim to deliver for all our garages and we are doing this daily. To view your MOT reminders on a day-to-day sent log, please head to System Report and then reminders sent.
Save time. It's so simple. Get started today.